Welcome to Blush and Beyond. By accessing or using www.blushandbeyond.in, you agree to be bound by the following Terms & Conditions. These terms apply to all visitors, users, and customers of the website.

Blush and Beyond reserves the right to update, modify, add, or remove any part of these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes. Your continued use of the website following any changes constitutes acceptance of the revised terms.

1. Eligibility

By using this website, you confirm that you are legally competent to enter into a contract under the applicable laws of India.

Persons who are considered incompetent to contract under the Indian Contract Act, 1872 are not eligible to use this website.

Customers must be 18 years of age or older to purchase products or enter into a contract with Blush and Beyond through this website.

2. Intellectual Property

All content available on www.blushandbeyond.in, including but not limited to text, images, graphics, logos, product photographs, designs, and other materials, is owned by or licensed to Blush and Beyond and is protected by applicable intellectual property laws.

No part of this website or its content may be copied, reproduced, stored, modified, distributed, or used for commercial purposes without prior written permission from Blush and Beyond.

3. Pricing Policy

At Blush and Beyond, we aim to provide our customers with a convenient shopping experience, quality products, and competitive pricing.

GST

All product prices displayed on our website are inclusive of applicable GST on jewellery, unless otherwise stated.

Prices, product details, offers, and availability may be changed or updated at any time without prior notice.

4. Online Payments

All payments made through www.blushandbeyond.in are processed through secure payment gateways.

We accept various payment methods made available at checkout, which may include major credit cards, debit cards, UPI, net banking, and other supported payment methods.

Order confirmation, product availability, and shipping details are subject to successful payment and order verification.

5. Payment & Credit/Debit Card Details

By making a payment on our website, you confirm that the payment details provided by you are accurate and that you are authorized to use the selected payment method.

You must use a credit/debit card or payment method that is lawfully owned or authorized for your use. Blush and Beyond shall not be responsible for any unauthorized use of a payment method by a customer.

6. Order Cancellation & Modification

If you wish to cancel or modify your order, please contact us at support.blushandbeyond@gmail.com as soon as possible.

We will make reasonable efforts to accommodate cancellation or modification requests. However, once an order has been processed, packed, or dispatched, cancellation or modification may no longer be possible.

Cancellation requests are therefore not guaranteed and will depend on the status of the order.

7. Damaged or Incorrect Products

If you receive an incorrect or damaged product, please contact us at support.blushandbeyond@gmail.com within 2 days of delivery.

Please provide your order details along with clear photographs or videos of the product and packaging, where applicable, so that our team can review the issue.

If the claim is approved, we may arrange a replacement, exchange, or return as applicable under our Returns & Exchange Policy.

Products that have been used, altered, damaged after delivery, or returned without prior approval may not be eligible for return or exchange.

8. Non-Returnable / Non-Exchangeable Products

Returns or exchanges will not be accepted in the following circumstances:

• Pre-order products and customized/personalized products, unless the product received is defective or incorrect.

• Products that have been used, worn, altered, washed, damaged, or otherwise handled improperly after delivery.

• Minor differences in colour, texture, finish, or design caused by screen settings, lighting conditions, photography, or the handcrafted nature of the product.

• Products where the delivery address provided by the customer is incorrect, incomplete, or outdated.

• Orders returned to us after three unsuccessful delivery attempts by the courier due to the customer's unavailability or incorrect/incomplete address.

• Products purchased under sale or promotional offers, unless otherwise specifically stated.

As our jewellery is handcrafted, slight variations in colour, texture, pattern, or finish may occur from one piece to another. These variations are not considered manufacturing defects.

9. Pre-Orders & Customized Orders

All pre-order and customized orders require full payment at the time of order confirmation.

Because these products are prepared specifically based on the customer's order or requirements, cancellation, return, or exchange may not be available once production has commenced.

10. Refunds

Where a refund is approved by Blush and Beyond, the refund will generally be limited to the eligible product value.

Original shipping charges, where applicable, are non-refundable.

Refunds will be processed through the original payment method or another method determined by our payment provider, subject to applicable processing timelines.

11. Shipping, Customs & Duties

Shipping charges, where applicable, will be displayed at checkout.

For international orders, customs duties, VAT, import duties, taxes, or other charges imposed by the destination country are the responsibility of the customer, unless specifically stated otherwise.

These charges may be collected separately by the courier or customs authorities at the time of delivery.

Blush and Beyond is not responsible for delays caused by customs clearance, natural calamities, strikes, courier disruptions, government restrictions, or other circumstances beyond our reasonable control.

12. Sale & Promotional Offers

Sale and promotional offers are valid while stocks last and for the duration specified by Blush and Beyond.

Blush and Beyond reserves the right to:

• Add, remove, or modify products included in a sale.

• Change discounted prices or promotional offers.

• Extend, shorten, suspend, or terminate a sale or promotion at any time.

• Modify the terms and conditions applicable to a promotion.

Unless otherwise stated, sale products are not eligible for return or exchange.

For questions regarding any sale or promotional offer, please contact us at support.blushandbeyond@gmail.com.

13. Changes to Terms & Conditions

Blush and Beyond reserves the right to amend, modify, add, or remove any part of these Terms & Conditions at any time.

Any updated version will be published on this website. Continued use of the website after such changes constitutes acceptance of the revised Terms & Conditions.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, orders, or other customer support matters, please contact us:

Email: support.blushandbeyond@gmail.com
Instagram: @blushandbeyond.in
Operating Hours: Monday to Friday, 10:00 AM – 5:00 PM (IST)

As we are a small team, please allow 24–48 business hours for us to respond to your query.

Blush and Beyond
Website: www.blushandbeyond.in